Main Article Content

Abstract

The objectives of this study was to find out the correlation between quality of nursing services to patients satisfication at the in charge ward of Hospital Nacional Guido Valadares Dili. This research was conducted at Hospital Nacional Guido Valadares Dili. This research was using correlation descriptive method with cross sectional approach and spearmen rank to be used as statistic test. The sampling technique that to be used in this research were accidental sampling, total of 69 in patient respondens to be taken as subject of study. Data of this study was primary data that gained from patient using quesioner as tools. Most of quality of nursing services at the level of good category were 53 respondens (76,8%). Most of satisfication of patients at the level of satisfy category were 39 respondens (56,5%). There had correlation between quality of nursing services to patient satisfaction at Hospital Nacional Guido Valadares Dili. There had positive correlation with strong correlation level between quality of nursing services to in patients satisfication at Hospital Nacional Guido Valadares Dili with r value were 0,419. Suggestion to the part of nursing services at Hospital Nacional Guido Valadares to mantain and increasing the quality of nursing services in order patient will satisfy to services that given.

 

Article Details

How to Cite
De Carvalho, J. G. (2019). Mutu Pelayanan Keperawatan Di Rumah Sakit Nasional Guido Valadares Dili Timor Leste. Jurnal Ekonomi Dan Manajemen, 20(1), 01-12. Retrieved from https://ejournal.unigamalang.ac.id/index.php/JEM/article/view/352