Jurnal Ekonomi dan Manajemen dengan ISSN: 2614-4212 (online), 1411-5794 (cetak) merupakan jurnal yang dikelola oleh Program Pascasarjana Universitas Gajayana. Jurnal Ekonomi dan Manajemen merupakan media informasi dan komunikasi bagi para praktisi, peneliti, dan akademisi yang terlibat dan memperhatikan perkembangan ekonomi, manajemen dan bisnis, serta memuat hasil penelitian dan hasil pemikiran baik konseptual maupun aplikasi teori di bidang Ekonomi, Bisnis, dan Manajemen, termasuk manajemen pendidikan, manajemen startegis, manajemen pemasaran, manajemen hubungan masyarakat, manajemen operasional, manajemen rantai pasok, manajemen pengadaan, manajemen sumber daya manusia, manajemen keuangan dan akuntansi, manajemen kewirausahaan, manajemen organisasi, manajemen teknologi dan informasi, manajemen R&D, manajemen proyek, manajemen risiko, manajemen kualitas, manajemen inovasi, manajemen perubahan serta tidak menutup kemungkinan pada bidang manajemen lainnya. Jurnal Ekonomi dan Manajemen memfokuskan diri pada riset tentang Manajemen, Akuntansi dan Ekonomi. Pendekatan metode penelitian meliputi : Kuantitatif, Kualitatif, dan Mix Methode. Topik utama pada Jurnal JEM adalah : • Financial Accounting • Management Accounting • Accounting and Financial Management • Auditing • Corporate Governance • Behavioral Accounting (Including Ethics and Professionalism) • Taxation • Capital Markets and Investments • Accounting for Banking and insurance • Human Resource Management • Marketing Management • Financial Management • Financial Behavioral
Hubungan Antara Komitmen Organisasi dan Employee Engagement terhadap Turnover Intentions di Rumah Sakit Hermina Malang
This study aims to determine the relationship between organizational commitment and employee engagement toward turnover intentions among employees at Hermina Hospital Malang. The research employed a quantitative approach with a survey method using questionnaires distributed to 76 nursing staff. The instruments used consisted of the Organizational Commitment Scale, Employee Engagement Scale, and Turnover Intentions Scale. Data were analyzed using Pearson’s product-moment correlation and multiple regression analysis with SPSS 21.0. The results showed a negative and significant relationship between organizational commitment and turnover intentions (r = -0.067), as well as a negative and significant relationship between employee engagement and turnover intentions (r = -0.325). The simultaneous test also revealed that both independent variables together have a negative and significant relationship with turnover intentions. These findings indicate that the higher the level of organizational commitment and employee engagement, the lower the employees’ intention to leave the organization. The study concludes that strengthening employees’ organizational commitment and engagement can effectively reduce turnover intentions. It is recommended that hospital management enhance organizational culture, provide support for employee well-being, and create a positive work environment to improve employee loyalty and engagement within the organization.
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This study aims to determine the motivation of graduates who engage in entrepreneurship in Malang City. The background of this research is based on the increasing number of university graduates that is not balanced with sufficient job opportunities, encouraging some of them to enter the entrepreneurial world. This research uses a qualitative approach with a descriptive method. The sampling technique applies purposive sampling with two research subjects, namely graduates who are actively involved in entrepreneurial activities. Data were collected through in-depth interviews and observations of both subjects’ business practices. The results show that the first subject (BG) chose the catering business because of his passion for cooking and his desire to manage his own time and income independently. Meanwhile, the second subject (BD) was inspired by his family’s business background and holds the principle of “learning by doing.” He believes that business success depends on innovation and the quality of human resources. In conclusion, the motivation of graduates to become entrepreneurs is influenced by internal factors such as interest, passion, and independence, as well as external factors such as environment and economic opportunities. The researcher suggests that universities provide entrepreneurship training to foster motivation and prepare students mentally for self-employment after graduation.
Analisis Strategi Coping Stres pada Perawat di RSI Aisyiyah Malang
This study aims to analyze stress coping strategies used by nurses at Aisyiyah Islamic Hospital Malang in dealing with work pressure and emotional demands. The research employed a qualitative approach with a phenomenological method, focusing on understanding nurses’ subjective experiences of occupational stress. Four nurses with different demographic backgrounds participated as research subjects, selected through purposive sampling. Data were collected using in-depth interviews and direct observations, and analyzed using triangulation of methods, theories, and sources to ensure data validity. The findings revealed that nurses applied various coping strategies, including self-controlling, positive reappraisal, accepting responsibility, seeking social support, and planful problem solving. In addition, mindfulness practices, physical exercise, and maintaining life balance were effective ways to reduce stress. Social support from colleagues, supervisors, and professional training played a significant role in strengthening nurses’ psychological resilience. In conclusion, the coping strategies adopted by nurses are influenced by their subjective interpretation of workplace stressors and environmental support. It is recommended that hospital management enhance institutional support through coping skills training, mental health programs, and well-being policies to foster a healthier and more productive work environment.
Manajemen Konflik dalam Perspektif Multidimensi: Sumber, Strategi, dan Peran Aktor dalam Manajemen Konflik
Conflict is an inevitable phenomenon in social, educational, and organizational dynamics. If not managed properly, conflict can be detrimental; however, with appropriate management strategies, it may serve as a medium for learning, innovation, and strengthening relationships. The importance of understanding conflict management highlights the need for a comprehensive literature review to map its sources, resolution strategies, and the role of actors in managing conflict. This study aims to examine the development of theories and practices of conflict management over the past eight years, focusing on two main questions: What are the sources of conflict and the dominant approaches to conflict management in the literature, and how do research trends indicate shifts in conflict resolution strategies across various contexts? The method employed is a literature review using keywords related to conflict management theories. The findings reveal three major themes: conflict sources are multidimensional (structural, cultural, personal); conflict management strategies are contextual (negotiation, collaboration, multicultural approaches); and the role of actors is highly influential in determining resolution outcomes. This study underscores the need for further research comparing the effectiveness of strategies across contexts to enrich theory and provide practical guidance for organizational leaders and educators.
Strategi Bank Muamalat dalam Meningkatkan Minat Minat Nasabah terhadap Investasi Emas untuk Tabungan Haji
The 60% increase in Hajj Pilgrimage Cost (BPIH) over the last five years has driven the need for investment alternatives that can protect savings from inflation. This study aims to analyze Bank Muamalat KCP Garut's strategy in increasing customer interest in gold investment for hajj savings through the Solusi Emas Hijrah product. Using a qualitative case study approach through in-depth interviews, the research reveals an integrated marketing strategy including cross-selling with a 70% acceptance rate, direct visits using a 'jemput bola' approach, social media utilization, and brochures as supporting media. Findings show product advantages include sharia compliance through murabahah contract providing price certainty, inflation protection, and high liquidity and flexibility through partial withdrawal. The implementation of this strategy successfully creates an effective promotional ecosystem for various customer segments. The study recommends optimizing digital platforms to reach younger generations and accelerating collaboration with sharia insurance as a form of sustainable product development.
Pengaruh Kinerja Dan Motivasi Terhadap Kebijakan Realokasi Apbd Kota Malang Dalam Penanggulangan Wabah Virus Covid-19
This study aims to analyze the influence of the performance and motivation of Civil Servants (ASN) on the budget reallocation policy of Malang City’s Regional Budget (APBD) in response to the Covid-19 pandemic. The research focuses on both simultaneous and partial analyses of the impact of performance and motivation on this policy, as well as determining which factor has the most dominant influence. A quantitative approach with an explanatory research type was used, emphasizing data collection from a broad population. The sample consisted of 29 ASN employees of rank III in the General Affairs section of the Malang City Secretariat. Data analysis was conducted using multiple linear regression with SPSS version 22. The findings indicate that: (i) Performance and motivation significantly influence the APBD reallocation policy for Covid-19 mitigation when analyzed simultaneously; (ii) Performance and motivation also have a significant partial effect on the policy; (iii) Motivation has a more dominant influence than performance on the APBD reallocation policy. The study concludes that ASN motivation plays a more significant role in influencing budget reallocation policies for Covid-19 mitigation. Future research is recommended to explore other factors that can further strengthen budget reallocation policies and enhance ASN performance and motivation in emergency situations.
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Implementasi E-Government Dan Kompetensi Terhadap Kinerja Pemerintah Dan Dampaknya Pada Kualitas Pelayanan Publik di Kabupaten Mojokerto
The rapid advancement of technology and information, particularly in online complaint services, has significantly progressed. This development demands that employees enhance their skills to keep up with technological advancements. Human resource (HR) competency development programs are designed to maximize the achievement of organizational goals. In addition to competency improvement, there is also a demand for the implementation of e-government practices, which are currently underway while considering government performance aspects, as reflected on the website ppid.mojokertokab.go.id. This study aims to analyze the influence of e-government and competency on government performance and the quality of public services on the website www.ppid.mojokertokab.go.id. The research population consists of 62 website visitors, including those who have submitted complaints, with the sample selected using a saturated sampling technique. Data collection was conducted through questionnaires and analyzed using SPSS Version 22 and path analysis methods. The results indicate that: 1) e-government significantly influences government performance, 2) competency significantly influences government performance, 3) e-government significantly influences the quality of public services, 4) competency significantly influences the quality of public services, 5) government performance significantly influences the quality of public services, 6) e-government indirectly influences the quality of public services through government performance, and 7) competency indirectly influences the quality of public services through government performance.
Analisis Sistem Pengendalian Intern Juru Pungut Retribusi Pelayanan Kebersihan di Pemerintah Kota Mojokerto
The local government requires funds to carry out regional development and operational expenses. One of the revenue sources for the Mojokerto City Government is the sanitation service levy. Therefore, it is necessary to ensure the security and enhancement of this revenue, one of which is through internal control of tax collectors. This study employs a qualitative research method with an approach based on five components: control environment, risk assessment, control activities, information and communication, and monitoring, as outlined in Government Regulation No. 60 of 2008. This research was conducted due to the observed decline in the percentage of regional levy revenue in the Local Revenue (PAD) of Mojokerto City. The findings indicate that key stakeholders involved in levy collection are not fully aware of the fundamental procedures for tax collection. Additionally, there is no clear Standard Operating Procedure (SOP) for tax collectors, nor is there a mayoral regulation governing the collection of sanitation service levies by tax collectors. Nevertheless, internal control over tax collectors has been implemented effectively, although it primarily relies on the procedures established by the revenue treasurer. This implies that while formal procedures have not yet been clearly defined, the implementation aligns with the principles of Government Regulation No. 60 of 2008.
Pengaruh Transformational Leadership Terhadap Employee Engagement
This study aims to analyze the effect of transformational leadership on employee engagement at PT X Sidoarjo. The research employs a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to 183 respondents, who are employees of PT X Sidoarjo. Data analysis was conducted using simple linear regression to examine the relationship between the independent and dependent variables. The results indicate that transformational leadership has a positive effect on employee engagement, with a correlation value of r = 0.370 and a contribution of 29.5%, while the remaining 70.5% is influenced by other variables not examined in this study. The conclusion of this study is that the higher the implementation of transformational leadership, the higher the level of employee engagement. Therefore, companies are advised to enhance transformational leadership competencies through training and development to improve employee engagement within the organization.
Pengaruh Konsep Diri Terhadap Perencanaan Karir Pada Mahasiswa Akhir di Universitas Gajayana Malang
This study aims to analyze the effect of self-concept on career planning among final-year students at Gajayana University of Malang. The research employs a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to 92 students selected using a stratified random sampling technique. Data analysis was conducted using simple linear regression to examine the relationship between self-concept and career planning. The results indicate that self-concept has a positive and significant effect on career planning, with a correlation value of r = 0.370 and a contribution of 29.5%, while the remaining 70.5% is influenced by other factors not examined in this study. The conclusion of this study is that the higher the student's self-concept, the better their career planning. Therefore, universities are advised to enhance career guidance programs to strengthen students' self-concept, making them better prepared for the workforce.
Pengaruh Karakteristik Individu, Karakteristik Pekerjaan Dan Kompetensi Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Mediasi Studi Pada Karyawan di BPJS Ketenagakerjaan Se Jawa Timur
This study aims to examine and analyze the influence of individual characteristics, job characteristics, and competence on employee motivation and performance. A quantitative research method was employed, with data collected through questionnaires distributed to 137 AR and Special AR employees at BPJS Ketenagakerjaan across East Java, selected using the Proportional Random Sampling technique. The final sample consisted of 102 respondents. Data analysis was conducted using SPSS version 22 with path analysis. The results indicate that individual characteristics, job characteristics, and competence significantly influence motivation. However, individual and job characteristics do not directly affect performance, whereas competence has a significant direct impact on performance. Additionally, motivation does not have a direct effect on performance, but individual characteristics, job characteristics, and competence were found to influence performance through motivation. The study concludes that to enhance employee performance, organizations must consider individual characteristics, job characteristics, and competence while also providing appropriate motivation. Future research is recommended to explore other factors that may affect employee performance in the context of public organizations.
Dampak Stres Kerja terhadap Produktivitas: Peran Mediasi Gaya Kepemimpinan Transaksional pada Call Center PT. X Kota Malang
Employee productivity in call centers is influenced by various factors, including job stress and leadership style. High job stress can reduce productivity, while transactional leadership is often applied in target-based work environments to improve performance. This study aims to analyze the impact of job stress on work productivity with transactional leadership as a mediating variable. The research used a quantitative approach with Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis on 164 call center employees at PT. X in Malang City. The results indicate that job stress has a negative effect on work productivity and transactional leadership. Transactional leadership has a positive impact on work productivity and serves as a mediator in the relationship between job stress and productivity. The implications of this study highlight the importance of effective stress management and the development of adaptive transactional leadership to mitigate the negative effects of job stress and enhance employee productivity.
Motivasi Belajar Sebagai Mediator Hubungan Antara Minat Dan Lingkungan Belajar Terhadap Kesiapan Belajar Pada Mahasiswa Politeknik Angkatan Darat Malang
This study aims to examine the role of learning motivation as a mediating factor in the relationship between interest and learning environment on learning readiness among students at the Army Polytechnic (Politeknik Angkatan Darat) in Malang. The research employs a survey method by distributing questionnaires to pre-selected respondents. This study falls under the category of explanatory research. The population in this study consists of 59 non-commissioned officer students enrolled in the Diploma 4 Program, Class of 2017, at Poltekad. The sample includes the entire population, totaling 59 students. Data analysis is conducted using statistical techniques, specifically path analysis modeling, to determine the effectiveness of learning motivation as a mediating variable. Data testing is performed using SPSS Version 20. The analysis results indicate that interest, mediated by learning motivation, indirectly has a positive effect on learning readiness. Similarly, the learning environment, mediated by learning motivation, indirectly has a positive effect on learning readiness. These findings confirm that learning motivation serves as a mediating factor in the relationship between interest and learning environment on learning readiness among students at the Army Polytechnic in Malang.
Peranan Kepemimpinan Kepala Sekolah Dalam Meningkatkan Kinerja Guru di Madrasah Ibtidaiyah (MI) Sunan Ampel Curahsawo Gending Probolinggo
This study examines the principal's role in enhancing teacher performance at MI Sunan Ampel Curahsawo Gending, Probolinggo Regency, and explores the strategies used and their impact. Using a qualitative descriptive approach, data were collected through interviews, observations, and documentation. The principal, acting as a supervisor, evaluator, and educator, implements strategies such as fostering a sense of belonging, collaborating with external organizations for training, providing motivation, and improving teacher welfare. Additional strategies include issuing clear directives, offering constructive feedback, accepting suggestions, and promoting group discipline. These efforts lead to better lesson planning, diverse teaching methods, a conducive classroom environment, and effective instructional media use. It is recommended that principals continue enhancing leadership quality and motivational strategies to optimize teacher performance.
Pengaruh Penilaian Kinerja dan Gaya Kepemimpinan terhadap Organizational Citizenship Behavior (OCB) melalui Employee Engagement pada Kantor Pelayanan Pajak Pratama Malang Selatan
This study aims to describe the characteristics of performance assessment variables, leadership style, OCB, and employee engagement, and analyze their influence on each other at KPP Pratama Malang Selatan. Specifically, this study examines the influence of performance assessment on employee engagement, leadership style on employee engagement, employee engagement on OCB, and the relationship between performance assessment and leadership style on OCB both directly and through employee engagement. This study is explanatory with data collection using a survey. The population of the study was 91 employees, but the sample used was 80 State Civil Apparatus (ASN) who did not carry out leadership functions at KPP Pratama Malang Selatan. The data were analyzed using path analysis with the help of the WarpPLS 6.0 program. The results of the study indicate that: (1) performance assessment has a significant effect on employee engagement; (2) leadership style has a significant effect on employee engagement; (3) employee engagement has a significant effect on OCB; (4) performance assessment has a significant effect on OCB; (5) leadership style has a significant effect on OCB; (6) performance assessment has a significant effect on OCB through employee engagement; (7) leadership style has a significant effect on OCB through employee engagement. Based on these findings, it is recommended that KPP Pratama Malang Selatan continue to improve performance assessment and leadership style to strengthen employee engagement and OCB.
Pengaruh Pemberdayaan, Kewirausahaan, dan Self Efficacy Terhadap Produktivitas Kerja Karyawan UKM Batik Tulis di Malang Raya
Human Resources (HR) are a crucial asset for companies and must be effectively managed and developed to maximize performance and achieve the company’s objectives. In this study, the focus is on Small and Medium Enterprises (SMEs), which undeniably play a vital role as the backbone of the national economy. This research aims to analyze the impact of empowerment, entrepreneurship, and self-efficacy on employee productivity in SMEs, specifically in Batik Tulis SMEs in Malang Raya. Additionally, the study seeks to identify the most dominant factor among these three variables in influencing employee productivity. The research employs multiple linear regression analysis, with data collected through questionnaires from 102 respondents selected using a census method. The findings indicate that empowerment, entrepreneurship, and self-efficacy have significant simultaneous and partial effects on employee productivity. However, self-efficacy was found to be the most dominant factor affecting employee productivity, contrary to the initial hypothesis that identified empowerment as the dominant variable. The novelty of this study lies in its discovery that self-efficacy has a significant influence on employee productivity.
Pengaruh Strategi Offline, Kualitas Pelayanan dan Kepercayaan Terhadap Keputusan Menjadi Nasabah Prioritas di Era Pandemi COVID-19 di Bank Jatim Malang
This study aims to analyze the influence of Offline Marketing Strategy, Service Quality, and Trust on the Decision to Become a Priority Customer in the era of the COVID-19 pandemic at Bank Jatim Malang Branch. The research method is quantitative with a causal research approach to determine the relationship and influence between variables analyzed through multiple linear regression tests. The research sample consisted of 50 priority customers selected by purposive sampling technique. The results of the study show that simultaneously, the variables of Offline Marketing Strategy, Service Quality, and Trust have a significant influence on the decision to become a priority customer. Partially, Service Quality and Trust have a significant effect on customer decisions, while Offline Marketing Strategy does not have a significant individual influence. However, of the three variables, Offline Marketing Strategy has a dominant influence on the decision to become a customer, as evidenced by the largest Beta coefficient value. The conclusion of this study is that the combination of marketing strategy, service quality, and customer trust plays an important role in improving customer decisions to become a priority. Therefore, Bank Jatim can increase the effectiveness of offline marketing and strengthen services to increase customer satisfaction and loyalty.
Analisis Pengaruh Kualitas Pelayanan, Sanksi Pajak Terhadap Motivasi Dan Kepatuhan Wajib Pajak Dalam Melakukan Pembayaran Pajak Bumi Dan Bangunan
This study aims to analyze the effect of service quality and tax sanctions on taxpayers' motivation and its impact on compliance in paying Land and Building Tax (PBB). The research employs a quantitative approach using a survey technique. Data were collected through questionnaires distributed to 100 taxpayer respondents at the Regional Tax Service Agency of Malang City. The data were analyzed using path analysis to examine direct and indirect relationships among variables. The findings reveal that service quality significantly influences taxpayers' motivation but does not directly affect tax compliance. Conversely, tax sanctions do not significantly affect taxpayers' motivation but have a direct impact on tax compliance. Additionally, taxpayer motivation acts as a mediating variable in the relationship between service quality, tax sanctions, and tax compliance. These findings suggest that improving tax compliance can be achieved through a combination of enhanced service quality, strict enforcement of tax sanctions, and strategies to increase taxpayers' motivation.
Komunikasi Dan Pengawasan Terhadap Komitmen Organisasi : Dampaknya Pada Kinerja Pegawai
The purpose of this study is to analyze the impact of communication and organizational commitment on the performance of the community in the Mojokerto Regional Government Secretariat. Methodology: the population in this study is an employee of the Mojokerto Regional Government Secretariat and this research is quantitative with a research instrument in the form of a questionnaire which is then analyzed using the help of the SPSS Version 22 program. Results: direct communication has a significant effect on organizational commitment in the Regional Secretariat of Mojokerto Regency; Direct supervision has a significant effect on organizational commitment, communication directly has a significant effect on employee performance, direct supervision has a significant effect on employee performance, that organizational commitment directly has a significant effect on employee performance, communication indirectly affects employee performance through organizational commitment, that supervision indirectly affects employee performance through organizational commitment at the Regional Secretariat of Mojokerto Regional Government.
Persepsi Pembatik Terhadap Manfaat Sertifikasi Kompetensi Pembatik
This study aims to determine the perception of batik on the benefits of batik competency certification in Malang Raya, East Java. Competency certification is considered an effort to improve the quality of human resources (HR) in the batik industry, especially in the face of global competition and economic challenges after the Covid-19 pandemic. The research method used is a descriptive qualitative approach with data collection techniques through in-depth interviews with three batik makers who have taken the competency test. The data was analyzed using triangulation techniques to ensure the validity and reliability of the research results. The results of the study show that batik has a diverse perception of competency certification. Most batik makers see certification as a tool to increase credibility and competitiveness, although some consider it only a formality. Batik also realizes the importance of certification in improving the quality of batik production and marketing. However, there is still ignorance about the differences in certifications issued by various institutions and the long-term benefits of such certifications. Competency certification has the potential to improve the quality and competitiveness of batik, but more intensive socialization is needed regarding the benefits and certification procedures so that batik can utilize it optimally.
Peran Meaningfulness to Work dalam Memoderasi Pengaruh Work Engagement terhadap Job Satisfaction pada Karyawan Spa & Village Resort Tembok Bali
This study aims to analyze the relationship between work engagement and job satisfaction, with meaningfulness to work as a moderating variable among employees at Spa Village Resort Tembok Bali. The research employs a quantitative approach using moderation regression analysis. Data were collected from 127 respondents using a Likert-scale questionnaire that has been tested for validity and reliability. The results indicate that work engagement has a positive and significant effect on job satisfaction. Meaningfulness to work also has a significant direct effect on job satisfaction and strengthens the relationship between work engagement and job satisfaction. The regression model incorporating the moderating variable shows a higher R-Square value than the model without moderation, indicating that meaningfulness to work enhances the contribution of work engagement to job satisfaction. The findings highlight the importance of management in creating a work environment that supports engagement and meaningfulness to improve employee job satisfaction.
Pengaruh Motivasi Dan Efikasi Diri Terhadap Kinerja Karyawan Dengan Mediasi Kepuasan Kerja
This study aims to analyze the effect of motivation and self-efficacy on employee performance with job satisfaction as a mediating variable among female civil servants in the Regional Secretariat of Probolinggo Regency. The research employs a quantitative approach using a survey technique. Data were collected through questionnaires distributed to 69 female civil servant respondents, selected using the Stratified Random Sampling technique. The data were analyzed using Path Analysis to examine direct and indirect relationships among variables. The results indicate that motivation significantly influences employee performance (β = 0.425; p < 0.05) and self-efficacy significantly influences employee performance (β = 0.383; p < 0.05). Additionally, job satisfaction mediates the relationship between motivation and employee performance (β = 0.112; p < 0.05), but does not mediate the relationship between self-efficacy and performance (p > 0.05). These findings suggest that improving the performance of female civil servants can be achieved through a combination of enhanced motivation, increased self-efficacy, and job satisfaction as a supporting factor.
Implementasi Pola Kepemimpinan Dalam Mempengaruhi Semangat Kerja Pegawai di Kantor Desa
This study discusses the implementation of leadership patterns on employee morale at the Jabung Sisir Village Office. Leadership has an important role in achieving organizational goals cooperatively while supporting the development of individual employees. The focus of this research is how the leadership pattern is applied and the extent of its implementation in increasing employee morale. This study uses a qualitative method with a descriptive approach. Data was collected through observation, interviews, and documentation. The results of the study show that the implementation of the leadership pattern at the Jabung Sisir Village Office is carried out through a strategy management process, which includes environmental analysis, determination of vision and mission, strategy formulation, strategy implementation, and strategy evaluation. The village head manages the diversity of employee characters to achieve the goals that have been set. The level of leadership implementation contributes to improving employee morale through several aspects, namely competency development, improving work discipline, work motivation, and career and welfare development. In conclusion, the leadership pattern applied at the Jabung Sisir Village Office has a significant effect on improving employee morale. Therefore, effective leadership strategies need to be continuously implemented and developed to improve employee performance in the organization.
Analisis Pengelolaan Keuangan Sekolah dalam Meningkatkan Kinerja Sekolah
This study aims to analyze financial management at SMA Kristen Setia Budi Malang and assess whether financial management standards can improve school performance based on the implementation of financing standards set by the government in Government Regulation No. 19 of 2005 and Permendiknas No. 69 of 2009. This study uses a qualitative method with a descriptive approach. Data is collected through observations, interviews, and school financial documentation. The analysis is carried out by reducing, presenting, and drawing conclusions from the data obtained. The results of the study show that SMA Kristen Setia Budi has tried to implement financial management standards in accordance with government regulations, including in budget planning, transparency, and financial accountability. However, there are still several obstacles in meeting financing standards caused by limited resources and financial support. The conclusion of this study confirms that the implementation of financial management standards contributes positively to school performance, especially in operational effectiveness and financial transparency. Therefore, it is recommended that schools increase the diversification of funding sources, strengthen partnerships with the business world, and increase community involvement in supporting education financing.
Optimalisasi Kinerja Pegawai Melalui Remunerasi: Peran Mediasi Motivasi dan Disiplin di RSUD Waluyo Jati Kraksaan
The empowerment of non-civil servant employees is a crucial strategy for enhancing organizational performance, particularly in the public sector. This study aims to understand empowerment from the perspective of non-civil servant employees, identify its positive and negative impacts, and analyze its influence on workplace conflicts. Using a qualitative approach with a case study method, the research involved 15 non-civil servant employees at the Investment and One-Stop Integrated Service Office (DPMPTSP) in Mojokerto City who had worked for at least one year. Data were collected through in-depth interviews, observations, and document analysis. The findings indicate that employee empowerment contributes to increased motivation, creativity, adaptability, and inter-employee communication. However, challenges such as lack of supervision and potential conflicts due to unequal distribution of authority were also identified. The study's implications highlight the need for empowerment policies accompanied by effective supervision systems to minimize negative impacts. Recommendations are provided for government organizations to enhance empowerment evaluation mechanisms to create a more productive and harmonious work environment.
Strategi Pemberdayaan SDM dalam Meningkatkan Kinerja Organisasi: Studi pada Pegawai Non-PNS di Dinas PenanamanModal dan PTSP Kota Mojokerto
Evaluasi Reformasi Birokrasi Dalam Meningkatkan Kinerja Pegawai dan Pelayanan Publik
This study aims to analyze the role of bureaucratic reform in improving employee performance at the Mojokerto City Regional Secretariat. The main focus of the research includes institutional structuring, remuneration systems, and employee performance accountability. The method used in this study is a qualitative approach with a case study research type. Data was collected through observations, in-depth interviews, documentation studies, and Focus Group Discussions (FGD). Data analysis techniques were carried out through data reduction, data presentation, and systematic conclusion drawing. The findings show that bureaucratic reform has brought positive changes to employee performance through the efficiency of the institutional structure and the improvement of the performance accountability system. The implementation of the employee income supplement (TPP) policy has also proven to have a significant impact on employee welfare and motivation. However, there are challenges in the implementation of bureaucratic reform, especially in the aspect of consistency in performance evaluation and alignment of the role of each organizational unit. The conclusion is that bureaucratic reform significantly contributes to improving employee performance, but it requires improvements in aspects of long-term planning and periodic evaluation. The suggestions include the preparation of a clearer bureaucratic reform roadmap, optimization of position analysis, and provision of incentives based on employee performance achievements. Sustainable bureaucratic reform is expected to support the achievement of organizational goals and improve public service effectiveness in the Mojokerto City Government.
Analsis Gaya Kepemimpinan dan Budaya Organisasi Terhadap Pengawasan dan Dampaknya Pada Disiplin Pegawai
This research examines the role of disciplinary factors in employee performance, with a focus on leadership style, organizational culture, and supervision. High employee discipline is crucial for ensuring consistent performance, even when there is minimal direct supervision. Leadership style plays a central role in guiding employees to stay aligned with organizational goals and expectations. Meanwhile, organizational culture significantly impacts employee behavior, as it shapes the overall work environment and attitudes towards discipline. Supervision acts as a reinforcing mechanism, ensuring that employees adhere to rules and maintain discipline in the workplace. The study was conducted on employees at the Regional Secretariat of Mojokerto City, with a total population of 110 employees. A sample of 86 respondents was selected using the Slovin formula and simple random sampling method. Data were collected via questionnaires, and responses were analyzed using SPSS Version 22 with path analysis to test the relationships between variables. The findings show that leadership style and organizational culture significantly affect supervision. Leadership style directly influences work discipline, whereas organizational culture does not. However, supervision has a significant positive effect on work discipline, reinforcing the importance of proper oversight. Additionally, leadership style and organizational culture indirectly affect employee discipline through the mediation of supervision. The study concludes that strengthening leadership, fostering a positive organizational culture, and implementing effective supervision mechanisms can improve employee discipline, leading to greater workplace efficiency at the Mojokerto City Regional Secretariat.
Optimalisasi Prestasi Kerja Melalui Pelatihan Legal Drafting dan Kualitas Produk Hukum Daerah: Peran Etos Kerja Sebagai Variabel Mediasi di Sekretariat Daerah Kota Mojokerto
The era of globalization demands an increase in capacity among public sector employees to achieve optimal work effectiveness. This study analyzes the influence of legal drafting training and the quality of regional legal products on employees’ work ethic and performance at the Regional Secretariat of Mojokerto City. This research uses a quantitative method with an explanatory approach. Data were collected through questionnaires distributed to employees in the institution, and the gathered data were analyzed using statistical methods with SmartPLS. The results indicate that legal drafting training and the quality of legal products significantly affect employees’ work ethic, which in turn improves their job performance. Furthermore, work ethic mediates the relationship between legal drafting training and regulatory quality with employees' job performance. This finding provides evidence that enhancing competencies in legal drafting and improving the quality of regional legal products have a positive impact on employees' work behavior. The implications of this research suggest that local governments should optimize training focused on effective regulation drafting and improve the quality of legal products produced. As a result, employees' performance can be improved, which ultimately contributes to the effectiveness of public policies generated by local governments. This study is expected to provide insights for human resource development policies in the public sector, particularly at the local government level.
Pengaruh Kompensasi dan Pelatihan Terhadap Kinerja Pegawai Dengan Disiplin Kerja Sebagai Variabel Intervening
This study aims to analyze the effect of compensation and training on employee performance with work discipline as a mediating variable at RSU Dr. Wahidin Sudiro Husodo Mojokerto City. The research method used is a quantitative approach with path analysis to examine the relationships between variables. Data were collected through questionnaires distributed to 63 administrative employees of the hospital, selected using a simple random sampling technique. The research focuses on understanding how compensation and training contribute to improving employee performance, and how work discipline influences this relationship. The results indicate that compensation has a positive and significant effect on employee performance with a regression coefficient of 0.243 (p = 0.005), while training also has a significant effect with a coefficient of 0.473 (p = 0.000). Work discipline has a positive effect on employee performance with a coefficient of 0.280 (p = 0.003) and is proven to mediate the relationship between compensation, training, and employee performance. The implications of this study highlight the importance of hospital management policies in improving the compensation system and training effectiveness to enhance work discipline and overall employee productivity. Additionally, the findings provide valuable insights for healthcare organizations to develop strategies that foster a motivated and skilled workforce. This research contributes to a better understanding of the factors that influence employee performance in healthcare settings and suggests practical actions for management to optimize their human resources.